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Merchant Acquisition Manager
About this role
The role is for a Merchant Acquisition Manager at Maurice Xandra Solutions in Lagos. It focuses on developing and executing merchant acquisition strategies targeting SMEs, retailers, FMCG distributors, and other high-potential businesses, and leading a large field sales team. The employer provides management consulting services, including human resources, management and process improvement, and aims to support merchant onboarding, POS deployment and cross-selling of banking products. The position involves building strategic partnerships, driving merchant activity and retention, and ensuring compliance with KYC, AML and CBN regulations. The candidate should have substantial experience in merchant acquisition or related fintech/payments sales and strong leadership and analytical skills. Knowledge of merchant ecosystems in Lagos, Ibadan and Kano is required.
What you would do
- Develop and execute merchant acquisition strategies for target business segments.
- Identify priority markets and locations for merchant onboarding.
- Recruit, train and manage a large field sales team of agents and DSAs.
- Set sales targets and monitor performance to improve productivity.
- Drive POS deployment, merchant onboarding, transaction volumes and active account usage.
- Promote cross selling of deposits, loans, insurance and related products.
- Develop partnerships with payment aggregators, banks and corporate clients.
- Secure bulk POS deployment opportunities with large businesses.
- Monitor merchant activity, reactivate dormant accounts and improve retention.
- Track and report on merchant acquisition, transaction volumes, revenue and field team performance.
What they are asking for
- Bachelor's degree in Business Administration, Marketing, Finance, Economics or related field.
- MBA or professional certification is an advantage.
- Minimum of five years' experience in merchant acquisition, agency banking, fintech or payments sales.
- Proven experience managing large field sales teams (50+ agents).
- Demonstrated success in meeting aggressive sales targets and driving merchant and transaction growth.
- Experience securing strategic partnerships and bulk deployment deals.
- Strong knowledge of merchant acquiring, POS deployment, agency banking and digital payments.
- Proficiency in sales pipeline management, territory planning, CRM tools and performance reporting.
- Good understanding of KYC/AML requirements and CBN guidelines.
- Strong leadership, negotiation, relationship management and analytical skills.
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