About this role
The role is for a Manager in Relationship management within the Commercial Banking segment at Stanbic IBTC in Lagos. The position focuses on growing and retaining client relationships across designated segments such as Commercial Banking, Agribusiness, Public Sector, and Africa China Banking, with emphasis on delivering the segment’s offerings to enhance client experience and bank profitability. The employer is a financial services group offering a wide range of personal and commercial banking, wealth and investment services through Stanbic IBTC Bank and related entities. The job requires extensive relationship management experience in business or commercial banking and familiarity with product knowledge and credit processes. Candidates should be able to engage clients at all levels and support budgeting, forecasting, and financial analysis tasks as part of relationship management."
What you would do
- Grow and retain client relationships within allocated segment/sector portfolio.
- Execute segment offerings, toolbox initiatives, and activities.
- Enhance client experience and profitability for the bank.
- Prepare and motivate credit applications as required.
- Engage customers at all levels to understand needs and deliver solutions.
- Analyse client financials and support budgeting and forecasting.
- Collaborate on risk management and governance processes.
- Provide insights to clients and internal teams to drive decisions.
- Support strategy development and implementation for assigned segments.
- Demonstrate leadership and decision-making in relationship management activities.
What they are asking for
- First degree in Business Commerce or Finance and Accounting.
- 5-7 years of experience in Relationship Banking, Business & Commercial Banking.
- Experience in dealing with customers at all levels and extensive product knowledge.
- Experience in budgeting, forecasting, cost control and client financial analysis.
- Experience in preparing and motivating credit applications.
- Behavioural competencies: strategy development, leadership, adaptability, rapport building, decision making, influencing and goal orientation.
- Technical competencies: economic capital management, financial acumen, process governance, risk identification and reporting, risk strategy and risk/reward thinking.
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