About this role
Role: Manager responsible for the day-to-day operations of a beauty business, including staff coordination, customer relationship management, and oversight of stock and logistics to ensure smooth operations. The company operates offices in Lagos and Port-harcourt, with the head office in Lagos, and the role is based in Lagos.
What you would do
- Distribute and coordinate jobs among stylists to ensure efficient workflow.
- Supervise staff and ensure duties are completed effectively and on time.
- Monitor staff performance and ensure compliance with instructions and company procedures.
- Manage customer relationships and deliver high standard customer service.
- Attend to customer enquiries, requests, complaints, and concerns professionally.
- Maintain accurate stock records and monitor availability of products and supplies.
What they are asking for
- OND or BSc in any relevant field.
- Experience in managerial, supervisory, beauty, salon, retail or customer service role.
- Strong organisational and administrative skills.
- Good communication and interpersonal skills.
- Basic computer literacy and ability to maintain records and files.
- Ability to supervise and coordinate a team effectively.
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