Male General Manager

About this role

The role is for a Male General Manager at Efezi Southsea Nigeria Limited in Lagos, with full responsibility for the hotel’s overall management, profitability and guest satisfaction. The GM leads all departments, drives revenue growth, and ensures smooth daily operations and financial control. The position requires strong leadership, marketing ability, and independent hotel management. The employer is a hospitality consultancy firm focusing on small and medium-sized hotels, and this role involves translating owner objectives into departmental targets. Employment is full-time and based in Ikeja, Lagos.

What you would do

• Oversee day-to-day hotel operations and ensure smooth functioning
• Implement hotel policies, procedures and standards across departments
• Supervise and coordinate all hotel departments
• Develop strategies to increase occupancy, restaurant sales, events, and other revenue
• Create and monitor marketing plans and business development opportunities
• Manage financials including income, expenses, budgeting, and cash flow
• Recruit, train, supervise, motivate, and evaluate staff
• Address guest complaints and ensure high levels of service and guest satisfaction
• Lead sales and marketing activities and promotions
• Prepare regular operational and performance reports for owners/board and participate in management meetings

What they are asking for

• Relevant qualifications with 10 years of experience
• Ability to market and meet targets is an added advantage
• Strong leadership and financial management skills
• Experience in managing hotel operations and staff
• Ability to build relationships with clients and partners
• Experience in ensuring health, safety and hospitality standards
• Proven track record in achieving targets and profitability
• Excellent customer service and problem-solving abilities
• Good understanding of revenue management and cost control
• Ability to translate owner objectives into practical targets

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