About this role
A full-time Luxury Sales and Retail Manager is sought for a premium cosmetics and skincare brand in Lekki, Lagos. The role focuses on leading retail operations, driving revenue, and delivering high-end customer experience for premium clients, with responsibilities spanning sales growth, customer relationship management, and team leadership.
What you would do
- Drive sales growth and achieve revenue targets for the outlet
- Own day-to-day commercial performance, reporting, and profitability objectives
- Improve product conversion, average transaction value, customer lifetime value, and sales productivity
- Develop and execute customer acquisition and sales-growth plans with measurable targets
- Build and manage relationships with high-value customers and maintain premium clienteling systems
- Supervise retail operations, inventory controls, merchandising, and staff performance
What they are asking for
- BSc or HND in Marketing, Business Administration, Mass Communication or related field
- Relevant beauty, skincare, cosmetology or health sciences training considered
- Minimum of five years in luxury retail or premium beauty sales with strong CRM experience
- Proven sales achievement and revenue growth in premium markets
- Excellent communication, negotiation, presentation, organisation, and leadership skills
- Ability to operate in Lagos premium consumer market and represent a premium brand
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