Logistics Officer

About this role

AAVA Brands is seeking a Logistics Officer in Abuja. The role involves planning shipment schedules, utilisation of trucks, optimal delivery routing, and arranging reliable 3PL carriers or company fleets. The officer will collaborate with sales and warehouse teams to ensure correct loading and timely dispatch, manage transport provider relationships, and monitor performance against SLAs. Responsibilities also include handling delays, damages, discrepancies, and customer complaints, generating logistics reports, and maintaining confidentiality of company information. Proficiency in Microsoft Excel, Word, and Outlook, basic English communication, and strong organisational skills are required. Candidates are expected to have 2-3 years of relevant experience.

What you would do

• Plan shipment schedules and truck utilisation
• Optimize delivery routes and book 3PL carriers or company fleets
• Coordinate with sales and warehouse teams for loading and dispatch
• Manage transport provider relationships and monitor SLA performance
• Handle transit delays, product damages, discrepancies and customer complaints
• Generate daily, weekly or monthly logistics reports
• Maintain confidentiality of company records and information
• Use Microsoft Excel, Word and Outlook for logistics tasks
• Communicate with team members and other departments to ensure data accuracy
• Prioritise tasks and work with minimal supervision

What they are asking for

• 2-3 years of experience in a related role
• Proficiency with Microsoft Excel, Word and Outlook
• Ability to communicate in basic English
• Strong organisational skills and ability to prioritise tasks without supervision
• Experience in planning shipment schedules and coordinating carriers
• Experience with SLA management and provider relationships

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