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Loan Recovery Officer
About this role
A credit-focused financial services company is recruiting for a Loan Recovery Officer. The role targets individuals and businesses that require loan recovery services, with a focus on responsible lending and professional advisory support.
What you would do
- Recover delinquent loans and manage accounts to minimise loss
- Engage with borrowers to establish repayment plans
- Document and report collection activities to relevant stakeholders
- Collaborate with internal teams to resolve loan issues
- Monitor recovery progress and update records
- Assist with advisory services related to lending when appropriate
What they are asking for
- Experience in loan recovery or debt collection
- Understanding of loan products and repayment processes
- Strong communication and negotiation skills
- Ability to work with customers and businesses
- Attention to detail and good record-keeping
- Knowledge of financial services norms and compliance
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