Loan Management and Recovery Officer in a Reputable Consumer Finance Organization - Ellasot Consulting

About this role

A full-time Loan Management & Recovery Officer role in Rivers state, focused on monitoring loan portfolios, recovering overdue payments and reducing portfolio risk. It targets candidates with experience in loan management or credit recovery and the ability to conduct field visits.

What you would do

• Contact customers to follow up on repayments via calls, messages, emails, and visits
• Prepare reports on loan performance, delinquencies, recoveries, and balances
• Reconcile payments and investigate discrepancies
• Develop and implement follow-up and recovery strategies for overdue accounts
• Conduct field visits to assess repayment capacity and business activities
• Maintain records of repayments, balances, and delinquencies and escalate seriously delinquent accounts

What they are asking for

• 2–5 years of experience in loan management, credit administration, collections or recovery
• Bachelor's degree/HND in Accounting, Banking & Finance, Economics, Business Administration or related field
• Proficiency in Microsoft Excel and banking software
• Strong numerical, analytical and record-keeping skills
• Excellent communication, negotiation and customer relationship skills
• Ability to conduct field visits and meet recovery targets

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