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Loan Collection Officer
About this role
MK Trend Limited is hiring a Loan Collection Officer for a full-time role at their Lagos area office. The company specialises in staffing solutions, customer support management, and financial recovery operations as a BPO and consulting firm. The position focuses on managing loans, contacting borrowers, and maintaining records to support collections targets. The role targets individuals with some experience in loan collection or related fields who are comfortable with calls and negotiations. The firm offers health coverage, a performance-based bonus, a base salary of 80,000 Naira per month, a 20,000 Naira monthly transportation allowance, and a pension plan for eligible staff.
What you would do
- Build and maintain healthy customer relationships.
- Achieve set targets and contribute to team goals.
- Maintain accurate records of interactions and payments.
- Make outbound calls and follow up on outstanding loans.
What they are asking for
- SSCE holders are encouraged to apply.
- Own and utilise an Android phone or an iPhone.
- Minimum of 1 year experience in loan collection or a related field.
- Excellent communication and negotiation skills.
- Proficiency in MS Office (Word, Excel) is a plus.
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