Loan Collection Officer

About this role

MK Trend Limited seeks a Loan Collection Officer in Lagos. The role involves contacting borrowers to recover outstanding loans, keeping records of interactions and payments, and maintaining good customer relationships. The position targets individuals who can meet set goals and work under pressure, contributing to the team’s targets. The company offers a base salary plus benefits and seeks candidates with relevant experience and skills.

What you would do

• Make outbound calls to follow up on outstanding loans
• Maintain accurate records of interactions and payments
• Build and maintain healthy customer relationships
• Achieve targets and contribute to team goals

What they are asking for

• At least 1 year of experience in loan collection or a related field
• Excellent communication and negotiation skills
• Strong work ethic and ability to handle pressure
• Proficiency in MS Office is a plus
• SSCE holders are encouraged to apply
• Must own and use an Android phone or an iPhone

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