Learning Academy Director

About this role

The Learning Academy Director will establish and run Crown Interactive’s Academy as a commercially focused capability-building platform. The role aims to accelerate technology adoption, expand implementation capacity and generate sustainable training revenue through certified programmes and partnerships. The Academy oversees curricula, certification standards, delivery, learner experience and regional deployments to support customer adoption and growth. It works with senior leaders across CTIO/CTO, CMO and regional teams to ensure technical accuracy and aligned demand. The employer, Crown Interactive, provides service aggregation solutions and products in telecoms, media and technology, with operations in Lagos and a global footprint.

What you would do

• Define the Academy portfolio, pricing, revenue model and annual operating plan.
• Develop programmes aligned to business growth and customer adoption.
• Establish institutional and partner relationships for scale.
• Create role-based curricula, assessments and certification standards.
• Maintain version control and protect certification integrity through QA and recertification.
• Plan cohorts, instructors, platforms and logistics for learning delivery.
• Measure completion, pass rates, satisfaction and learning outcomes.
• Ensure consistent delivery across countries and programmes.
• Forecast capability demand and build pools of certified implementers and support personnel.
• Set delivery and certification standards, approve outcomes within defined standards.

What they are asking for

• Relevant degree; professional learning or training qualifications advantageous.
• Knowledge of adult learning, certification, assessment and digital learning platforms.
• Experience in senior learning, certification, technology enablement or capability-development leadership.
• Experience managing commercial training portfolios and quality standards.
• Ability to build partner/instructor ecosystems and measure learning impact.
• Strong programme management and stakeholder capability.
• Strategic thinking and enterprise leadership with cross-functional awareness.
• Execution discipline with clear ownership and measurable outcomes.
• Commercial and customer orientation spanning contracting, delivery, billing and expansion.
• Ability to collaborate across functions and maintain accountability.

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