Lead, Head Office Operations Control

About this role

Lead, Head Office Operations Control is responsible for assessing and monitoring internal controls across head office operations and shared services, including daily GL movements, HR, facilities, procurement, customer complaints and security. The role ensures controls are well designed and operating effectively to mitigate risk and support regulatory compliance, reporting to the Head of Internal Controls with remote work possible (Lagos preferred).

What you would do

• Develop the annual internal control activity plan for head office operations.
• Identify, assess and prioritise risks across head office operations and design control programmes.
• Advise head office function leaders on internal control matters as the primary second line of defence.
• Design and execute risk-based control assessments across daily GL movements, HR, Real Estate & Administration, Procurement, Customer Complaints, and Physical Security including related assets and P2P processes.
• Review physical assets, asset registers, and their linkage to the financial statements; assess HR processes and payroll controls.
• Monitor policy governance and attestation processes to support audit readiness and ongoing control improvement.

What they are asking for

• Strong understanding of internal control frameworks COSO and ISO 31000 and relevant regulatory standards.
• Experience or familiarity with operational risk management and governance assurance.
• Experience leading and developing a team of control professionals.
• Ability to design and test controls across head office functions.
• Strong collaboration and stakeholder engagement skills across multiple functions.
• Excellent reporting and communication skills for senior leadership.

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