Lead, Compliance Quality Assurance

About this role

Moniepoint is seeking a Lead, Compliance Quality Assurance to lead the QA Assessor team within Regulatory Compliance. The role focuses on enforcing quality standards across KYC/Due Diligence, AML, LEA, Transaction Monitoring and Fraud to meet SLAs and regulatory requirements. You will oversee day-to-day QA operations, calibration, and provide feedback to drive continuous improvement, while ensuring audit readiness. The position acts as the final line of defense against compliance drift and aims for high accuracy and regulatory integrity across touchpoints.

What you would do

• Supervise, train and manage QA Assessors with regular calibration exercises
• Lead secondary reviews across six pillars including AML/Transaction Monitoring, Regulatory Control/LEA, and Forensic Fraud
• Maintain a central Compliance Defect Log and provide weekly actionable feedback to Team Leads
• Conduct deep-dive analyses on compliance misses to distinguish system errors from investigator oversight and recommend process changes
• Assist in coordinating internal and external audits with evidence of QA testing integrity and audit-ready data

What they are asking for

• 2–4 years in Compliance QA, Financial Crime Investigation, or EDD/CDD within FinTech or bank
• At least 2 years in a supervisory or team lead role
• Bachelor’s degree in Law, Finance, Business Administration or related field

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