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Last Mile Team Lead - Door Delivery
About this role
A leadership role for a Last Mile Team Lead responsible for supervising delivery operators in Port Harcourt, ensuring timely door-to-door deliveries, good customer experience and solid KPI performance. Suitable for candidates with logistics or last-mile leadership experience based in Port Harcourt.
What you would do
- Lead and supervise a team of last mile delivery operators/associates.
- Assign daily delivery tasks and routes based on workload and priorities.
- Monitor driver-customer communication to ensure a positive delivery experience.
- Coach and develop delivery associates to improve productivity.
- Conduct regular performance evaluations and provide feedback.
- Monitor KPIs and take corrective action to meet targets.
What they are asking for
- Experience in logistics operations, transportation, or last-mile delivery with a leadership or supervisory role.
- Strong leadership, management, and interpersonal skills.
- Excellent communication and organisational abilities.
- Problem-solving skills and proficiency with route planning/ tracking tools.
- Knowledge of transportation regulations, safety standards, and company policies.
- Must have NYSC certificate or valid exemption; based in Port Harcourt.
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