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IT Support Officer
About this role
A role for an IT Support Officer to assist end users with basic IT issues, manage Microsoft 365 and Entra ID administration, support network and system operations, and contribute to graphic design and basic web design as needed. The position is with Bill Energy Services Limited, a Nigerian indigenous company active in oil and gas, FMCG, project management, safety consultancy and related sectors, based in Lagos. The company has a history dating back to 2013 and operates in areas such as logistics, pumping services, fabrication, procurement and vessel leasing. The role involves maintaining IT documentation and user accounts and collaborating with the IT team on ongoing projects and initiatives.
What you would do
- Provide technical support for end users and resolve basic IT issues
- Assist with Microsoft 365 and Entra ID administration
- Support network and system operations
- Create and design graphics, and support basic web design as needed
- Maintain IT documentation and user accounts
- Work with the IT team on ongoing projects and initiatives
What they are asking for
- Bachelor's degree in Computer Science, Information Technology or related field (or equivalent)
- 2-5 years of IT support experience (preferred)
- Proficiency in Microsoft 365 and basic networking
- Strong graphic design skills
- Web design experience is an added advantage
- Good communication and problem-solving skills
- Willingness to travel as required
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