IT Support and Admin Assistant

About this role

The role is for an IT Support and Admin Assistant in Lagos, based in Ikoyi. The position is full-time, Monday to Friday, supporting technical IT needs, vehicle management, and general administrative duties. The successful candidate will troubleshoot IT issues, coordinate with the outsourcing provider on employee-related matters, liaise with network operators, and support day-to-day office operations. The employer seeks a candidate with IT knowledge, administrative abilities, and strong cross-departmental communication. The role involves record-keeping, reports, and spreadsheet preparation as part of routine duties.

What you would do

• Troubleshoot hardware, software and network issues.
• Liaise with network operators to resolve internet and connectivity problems.
• Manage company vehicles including drivers, maintenance, expenses and logbooks.
• Serve as liaison between the company and its outsourcing provider on employee-related issues.
• Provide general administrative and IT support.
• Prepare and maintain records, reports and spreadsheets.
• Coordinate effectively across departments and communicate with stakeholders.
• Support daily office operations.

What they are asking for

• Bachelor's Degree in Information Technology, Computer Science or related field preferred, or equivalent experience.
• Minimum of 3 years' experience in IT support, administration or related role.
• Proficiency in troubleshooting hardware, software and network issues.
• Good knowledge of Microsoft Excel and record management.
• Strong communication, problem-solving and cross-departmental coordination skills.
• Good organisational and administrative skills.

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