IT Officer

About this role

IT Officer role at Eterna Plc in Lagos. The position requires solid knowledge of information technology across computer systems, networks, security and software applications, with a proactive approach to maintaining and improving the IT infrastructure. Candidates should hold a bachelor’s degree in IT, Computer Science or a related field and have at least three years of relevant IT experience, with professional certifications.

What you would do

• Install, configure, and maintain IT hardware, software, systems and networks.
• Provide end-user IT support and troubleshoot hardware and software issues.
• Manage and monitor network infrastructure, including routers, switches, firewalls, VPNs and IP telephone.
• Maintain IT security systems, including antivirus, firewalls and security software.
• Perform preventive maintenance, system upgrades and timely backups.
• Maintain records of IT infrastructure, assets and software licences.

What they are asking for

• Bachelor's degree in Information Technology, Computer Science or a related field from an accredited university.
• Minimum of three years' professional IT experience; last three years in a similar capacity is an added advantage.
• Proven experience in IT support or administration.
• Strong technical knowledge of computer hardware, software and networks.
• Professional IT certifications including MCITP, Network+ and CompTIA A+ (and other key IT certifications).

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