About this role
An IT Officer role at FIPHS Infrastructure Limited in Rivers, focused on maintaining computer systems and networks, providing end-user support, and handling IT assets and processes. The position is suitable for candidates with a background in computer science, IT or related fields and at least one year of relevant experience in a Windows environment.
What you would do
- Troubleshoot hardware, software and network operating systems.
- Monitor IT systems to ensure uptime, performance and security.
- Maintain inventory of all IT assets and peripherals.
- Document IT processes and troubleshooting guides.
- Provide user support via phone, email and in person, and manage the helpdesk tickets.
- Install, configure and maintain printers, scanners and external drives.
What they are asking for
- BSc or equivalent in Computer Science, Computer Engineering, Information Technology or related field.
- At least 1 year of relevant experience providing technical support in a Windows and Exchange environment.
- Ability to troubleshoot hardware, software and OS issues.
- Experience resolving malware, printing and email related problems.
- Familiarity with diagnosing Internet connectivity issues at ISP, switch, server and desktop levels.
- Strong communication, problem solving and documentation skills.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.