About this role
The IT Officer role at Food Concepts Plc focuses on gathering end user feedback to improve IT processes and collaborating on the design, analysis and deployment of efficient IT systems. The position involves supporting field locations, stores and the head office with IT installations and maintaining software and hardware. It requires communicating with stakeholders, providing user training, staying updated on technology trends and coordinating development to deliver integrated technology solutions. The employer is a West Africa focused food company known for Chicken Republic, a fast growing QSR brand with operations in Nigeria and Ghana. The role is based in Nigeria, with duties spanning field support and IT project coordination.
What you would do
- Support installations at field locations, stores and head office.
- Deploy, configure, maintain and repair IT infrastructure (software and hardware).
- Communicate with stakeholders to understand requirements.
- Provide technical training to end users as needed.
- Stay updated on technology trends and developments.
- Design efficient IT systems to meet business needs.
- Develop and analyse functional specifications.
- Coordinate developers to build and implement technology solutions.
- Integrate multiple systems and reconcile differing team needs.
- Plan and oversee IT projects such as upgrades and installations.
What they are asking for
- First degree in Computer Science, Computer Engineering, Information Technology or related field.
- Professional IT qualification such as CISCO certification or similar is an added advantage.
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