About this role
The IT Lead will oversee Stella Maris High School's technology operations, IT infrastructure, systems support and service delivery. The role focuses on providing technical leadership, coordinating IT support across campuses, maintaining digital systems and ensuring technology supports teaching, learning and administration. It involves planning and maintaining IT infrastructure, supervising IT staff, and managing security, backups and access controls. The position targets someone with relevant IT experience who can coordinate technical operations and projects within a multi-campus school environment.
What you would do
- Plan, implement and maintain the school's IT infrastructure, systems and equipment.
- Coordinate IT operations and support services across campuses and administrative offices.
- Supervise IT personnel, assign tasks and monitor service quality.
- Oversee installation, configuration and maintenance of computers, printers, networking equipment, software and other IT assets.
- Manage user access, system permissions, backups and security controls per school procedures.
- Monitor network connectivity and system performance; escalate major incidents as needed.
- Coordinate troubleshooting and maintenance of school management systems and digital tools.
- Maintain IT asset registers, software inventories and maintenance records.
- Identify technology needs, recommend improvements and assist with budgeting and procurement planning.
- Provide staff training and guidance on using approved school technology.
What they are asking for
- Bachelor’s degree or HND in Computer Science, IT, Computer Engineering or related discipline.
- At least 3 years of IT experience with demonstrated responsibility for coordinating technical operations, projects or personnel.
- Practical knowledge of computer hardware, operating systems, networking, user support and troubleshooting.
- Working knowledge of network administration, access management, data backups and cybersecurity fundamentals.
- Ability to diagnose problems, prioritise incidents and coordinate timely resolutions.
- Good documentation, communication, problem-solving and team coordination skills.
- Ability to support users with varying levels of technical knowledge.
- Desirable qualifications include certifications such as CompTIA Network+, Security+ or relevant Microsoft role-based certifications.
- Experience administering Microsoft 365, Microsoft Teams, cloud services or school management systems.
- Experience supporting IT operations across multiple campuses or branches.
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