Inventory Support Officer POS Terminals

About this role

An Inventory Support Officer for POS terminals based in Lagos. The role manages the end-to-end handling of POS devices from receipt through repair to dispatch, ensuring accurate tracking and compliance within the repair centre's system.

What you would do

• Receive faulty or returned terminals and log them in the IMS within 24 hours.
• Track devices through all repair stages and enforce SLAs for receipt-to-assignment and QA-to-dispatch readiness.
• Update IMS when terminals are QA cleared and manage BER devices with justification.
• Generate dispatch lists and waybills for QA-cleared devices and supervise loading and outbound scanning.
• Confirm receipt acknowledgments from destination and close dispatch transactions in the IMS.
• Conduct daily and periodic inventory counts and report variances to the Lead, Inventory Support.

What they are asking for

• OND in a related discipline.
• At least 2 years' experience in inventory operations.
• Good computer skills including Microsoft Office (Excel, Word, PowerPoint).
• Ability to work with limited supervision and maintain attention to detail.

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