About this role
Thrive Market is seeking an Interim Payroll and Benefits Supervisor/Manager to oversee day-to-day payroll operations for a multi-state workforce of about 1,600 across headquarters and fulfillment centres, including life events in benefits administration. The role is hands-on in a growth-stage environment, responsible for payroll accuracy, reporting, and supporting a Dayforce-to-Workday transition, while also managing a defined set of benefits tasks and Workday configuration. The position involves heavy interaction with accounting, HR, legal and finance, and requires building out processes, controls and documentation to ensure continuity after the interim period. The role covers payroll for both hourly and salaried employees and includes vendor management for payroll services. The employer, Thrive Market, operates as an online, membership-based market with a mission to offer healthy, sustainable products and is based in the United States.
What you would do
- Supervise and coach the Payroll Coordinator and prioritise payroll deadlines.
- Own payroll accuracy and approvals across East and West Coast populations; process HQ payroll and cover cycles end to end when needed.
- Maintain payroll tax and regulatory compliance and communicate changes to internal stakeholders.
- Operate and improve payroll controls and reconciliations and keep audit evidence ready for SOX/ICFR and external audits.
- Prepare recurring and ad hoc payroll reporting for HR, Accounting/Finance and leadership.
- Partner with Accounting on audits, prepare schedules and respond to auditor requests.
- Lead year-end readiness including reconciliations, tax filings, W-2 processing and year-end close-out.
- Collaborate with Finance on payroll funding, tax remittances and general ledger reconciliations.
- Manage ADP, DailyPay and other payroll vendors and resolve day-to-day issues.
- Uplevel payroll and benefits by defining the operating model, setting metrics, and documenting processes.
What they are asking for
- Bachelor's degree or equivalent experience in a relevant field.
- 7+ years of progressive payroll experience with multi-state US payroll and mixed hourly/salaried workforce.
- Hands-on Workday experience including payroll configuration or build and in-house processing in an ERP/HCM system.
- Experience managing third-party payroll vendors and SLAs; ability to troubleshoot local payrolls.
- Working knowledge of benefits administration including 401(k) and carrier reconciliation.
- 2+ years leading or supervising payroll staff.
- Comfortable in a startup or growth-stage environment with track record of improving processes and controls.
- Advanced Excel proficiency and effective communication with staff at all levels.
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