Instructional Designer, Global Sales Enablement

About this role

Stripe is seeking an Instructional Designer for Global Sales Enablement. The role focuses on designing and maintaining learning content for Stripe’s sales teams, including e-learning modules, blended resources, and performance support tools. You will work with enablement teammates and subject matter experts to clarify learning needs, develop content using established frameworks, and keep materials up to date as products and processes evolve. The position involves managing projects, communicating progress, and applying instructional design and UX principles to create practical learning experiences. The role is aimed at individuals with experience in instructional design or related learning-content development and a track record of collaborating with subject matter experts.

What you would do

• Design and develop e-learning modules, blended learning resources, and performance support tools aligned with defined learning objectives
• Use authoring, visual design, and approved artificial intelligence tools to create and update instructional content
• Partner with product marketing, operations, and other subject matter experts to gather information and validate content accuracy
• Apply instructional design and user experience principles to create clear, practical learning experiences
• Assess learning needs with stakeholders and translate capability gaps into focused content and activities
• Use learner feedback and learning activity data to evaluate content effectiveness and make improvements
• Maintain existing materials and manage assigned projects, communicating progress, dependencies, and competing priorities

What they are asking for

• 3+ years of experience in instructional design, sales enablement, or a related learning-content development role, applying instructional design principles and established frameworks
• Experience using e-learning authoring tools, such as Articulate Rise or comparable software, to build structured learning experiences
• Ability to explain complex information through clear writing, visual design, and learning activities
• Experience collaborating with subject matter experts to learn unfamiliar products or processes and develop accurate content
• Experience managing content-development tasks and deadlines, incorporating feedback, and using learning data to improve materials

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