Inland Coordinator

About this role

The Inland Coordinator will oversee inland transportation activities from booking to final delivery for Hapag-Lloyd in Lagos. The role acts as the main liaison among customers, vendors, operations, Customer Service, Area teams, terminals and Finance to ensure accurate bookings, shipments, updates and invoices and to resolve discrepancies.

What you would do

• Coordinate inland transportation activities from booking to final delivery
• Liaise with customers, vendors, operations, Customer Service, Area teams, terminals and Finance to resolve discrepancies and exceptions
• Process online bookings
• Update bookings in the FIS2 system
• Identify and correct discrepancies in shipments, EPOS and invoices
• Generate TREX for extra shipment costs

What they are asking for

• Bachelor's degree or equivalent qualification
• Proficiency in Microsoft Office and Hapag-Lloyd systems including FIS2
• Knowledge of inland transportation, trucking operations and container delivery processes
• Understanding of booking procedures, shipment updates, work orders and vendor coordination
• Knowledge of invoices, tariffs, additional costs, TREX and VIM processes
• Strong written and verbal communication skills; ability to coordinate with multiple stakeholders; knowledge of local transport regulations and customs requirements is an advantage; ability to communicate with truckers and vendors in the local language is an advantage

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