Inbound Team Lead - Jumia (Full Time)

About this role

This is a full-time Inbound Team Lead position at Jumia. You will supervise a team of inbound operators to ensure the accurate receipt, inspection and storage of incoming goods, oversee the receiving process and coordinate with cross-functional teams to maintain productivity and safety in the inbound area. The role is for someone with proven warehouse or inbound operations experience and leadership abilities.

What you would do

• Supervise and lead a team of inbound operators to ensure efficient and accurate receipt, inspection and storage of incoming goods.
• Oversee the receiving process for incoming shipments, including verifying quantities, inspecting items for damage or discrepancies, and recording information accurately in inventory systems.
• Coordinate with cross-functional teams, including Purchasing, Inventory Management and Operations, to prioritise receiving activities, resolve discrepancies and process returns promptly.
• Assign tasks to team members, ensuring equitable workload distribution and adherence to SOPs and safety guidelines.
• Train new team members on inbound processes, equipment operation and safety procedures.
• Monitor workflow and productivity, identifying opportunities for improvement and implementing measures to optimise performance.

What they are asking for

• Proven experience in warehouse operations or inbound receiving with demonstrated leadership and supervisory skills.
• Strong knowledge of inbound receiving processes, including receiving, inspection and inventory management, in a fast-paced environment.
• Excellent communication and interpersonal skills to interact with team members, management and stakeholders at all levels.
• Strong organisational and time management skills, with the ability to prioritise tasks, delegate responsibilities and meet deadlines.
• Ability to operate material handling equipment such as forklifts, pallet jacks and hand trucks safely; certification or training in equipment operation is a plus.
• Proficiency in using warehouse management systems (WMS) and other technology tools for inventory management and reporting.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.