Inbound Team Lead

About this role

An Inbound Team Lead role at Jumia Nigeria in Lagos. The role supervises a team of inbound operators to ensure the receiving, inspection and storage of incoming goods, and coordinates with cross-functional teams to maintain accuracy and efficiency in the inbound area.

What you would do

• Supervise and lead a team of inbound operators to ensure accurate receipt, inspection and storage of incoming goods.
• Oversee the receiving process, including quantity verification, damage checks and recording information in inventory systems.
• Coordinate with Purchasing, Inventory Management and Operations to prioritise receiving, resolve discrepancies and process returns.
• Assign tasks and ensure workload balance while enforcing SOPs and safety guidelines.
• Train new team members on inbound processes, equipment operation and safety procedures; monitor performance and provide feedback.
• Maintain inventory records, reconcile discrepancies and conduct cycle counts as needed.

What they are asking for

• Proven experience in warehouse operations, inbound receiving or related field with leadership.
• Strong knowledge of inbound receiving processes including receiving, inspection and inventory management, preferably in a fast-paced distribution or fulfilment centre.
• Proficiency in using warehouse management systems and other technology tools for inventory management and reporting.
• Excellent communication and interpersonal skills for interactions with team, management and stakeholders.
• Strong organisational and time management skills to prioritise tasks and meet deadlines.
• Flexibility to work variable shifts including evenings, weekends and holidays.

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