In-Store Customer Service Representative

About this role

A full-time role in Lagos for an in-store customer service representative at Thirstify.ng, focused on assisting customers, promoting products and building loyalty. The position targets individuals with strong communication and knowledge of wines and spirits who can provide courteous service in-store.

What you would do

• Engage with customers and drive sales within the store
• Understand customer needs and recommend wines, spirits, beers and mixers
• Upsell and cross-sell related products and promotions
• Handle customer enquiries, complaints and feedback courteously
• Maintain knowledge of product ranges, promotions and pricing
• Support displays and visibility of premium brands and promotional materials

What they are asking for

• Excellent communication and interpersonal skills
• Product knowledge of wines and spirits
• Integrity, vigilance and reliability

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.