ICT Support Officer

About this role

ICT Support Officer needed for Blissview Hotel & Suites. The role provides technical assistance to staff, maintains ICT equipment, and ensures hotel IT systems run smoothly for operation and guest services.

What you would do

• Provide first-line IT support to staff and departments
• Install, configure, maintain and upgrade IT equipment
• Troubleshoot hardware and software issues for staff
• Support network and internet services including LAN, Wi-Fi and connectivity
• Assist with hotel management systems, POS, CCTV and security systems
• Maintain ICT equipment inventory and assist with vendor coordination

What they are asking for

• OND/ HND/ Bachelor's degree in IT, Computer Science, Computer Engineering, Information Systems or related field
• Minimum 5–10 years in ICT support, with experience in networks, CCTV, POS and printers
• Experience in hotel, hospitality, restaurant or service environment is an advantage
• Professional appearance, good communication skills and reliability
• Willingness to work flexible hours including weekends/public holidays
• Knowledge of Windows, MS Office, basic cybersecurity and data protection

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