ICT Officer (Lagos) in a Growing Multi-specialist Healthcare Group - Dragnet Solutions Limited

About this role

An ICT Officer position in Lagos for a growing multi-specialist healthcare group. The role involves providing ICT support to users and hospital systems, handling incidents and ensuring reliable operation of technology.

What you would do

• Provide first-line ICT support and resolve user incidents
• Support hardware, software, networks and device operations
• Support hospital information systems and user access
• Apply ICT security and data-protection practices
• Maintain ICT asset and support records
• Escalate complex issues appropriately

What they are asking for

• Bachelor's Degree, HND or ND in Computer Science, Information Technology or related field; NYSC completion or valid exemption
• Experience in an ICT support or helpdesk role
• Problem-solving and troubleshooting skills
• Reliability and attention to detail
• Effective communication and user support
• Understanding of ICT security basics

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