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ICT Officer (Benin)
About this role
An ICT Officer role based in Benin, Edo State, to provide ICT support to hospital users and systems and ensure reliable operation of hospital technology. It is suitable for candidates with ICT support or helpdesk experience and knowledge of hardware, software and networks.
What you would do
- Provide first-line ICT support and resolve user incidents
- Assist with hardware, software, networks and devices
- Support hospital information systems and manage user access
- Enforce ICT security and data protection practices
- Maintain ICT assets and support records
- Escalate complex problems as needed
What they are asking for
- Experience in an ICT support or helpdesk role
- Knowledge of ICT support, hardware, software and networks
- Problem-solving and troubleshooting skills
- Understanding of ICT security basics
- Effective communication and user support
- Bachelor's degree, HND or ND in Computer Science, Information Technology or related discipline; NYSC completion or valid exemption
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