About this role
A new five-star hotel in Apo, Abuja is seeking an experienced Hotel Administrative Manager / Human Resources Manager. The role involves designing hiring plans, posting vacancies, interviewing candidates, onboarding and background checks, organising orientation and training on customer service, grooming, hygiene, and SOPs, managing overtime and employee benefits, overseeing duty rosters and attendance, handling staff grievances and performance appraisals, and ensuring compliance with local labour laws and hotel health and safety rules. The candidate should have proven knowledge of hotel structure and operations and be ready to resume immediately.
What you would do
- Design seasonal and department-specific hiring plans
- Post vacancies and interview candidates
- Coordinate onboarding and background checks
- Organise orientation programmes and training on customer service, grooming, hygiene, and SOPs
- Manage overtime, shift allowances and employee benefit plans
- Oversee duty rosters and attendance tracking
- Act as primary contact for staff grievances and resolve conflicts
- Conduct performance appraisals
- Ensure adherence to local labour laws and hotel health and safety regulations
- Resume promptly with immediate availability and hotel operations experience
What they are asking for
- Proven knowledge of hotel structure and operations
- Experience in hotel administrative or human resources management
- Ability to design hiring plans and manage onboarding
- Experience in organising staff training and SOPs
- Familiarity with attendance tracking and payroll-related processes
- capability to handle staff grievances and performance appraisals
- Immediate availability
- Knowledge of local labour laws and health and safety regulations
- Experience in overtime and benefits management
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