Human Resource Officer

About this role

The role is for an HR Officer at Hope Spring Community Humanitarian Initiative, based in Borno. The organisation is an NGO linked to Hope Spring Water, a UK charity focused on WASH. The HR Officer will manage recruitment, onboarding, employee relations, payroll inputs, performance support, policy maintenance, staff records, and HR reporting within the Nigerian context, with emphasis on safeguarding and security protocols for operations in Northeast Nigeria.

What you would do

• Coordinate the full recruitment and selection process, including advertising, shortlisting, interviews, reference checks, and offer preparation according to guidelines.
• Prepare and issue employment contracts and maintain personnel files.
• Oversee onboarding, including security and safeguarding briefings.
• Administer employee benefits, leave, attendance, and payroll inputs with the finance team, ensuring statutory compliance.
• Support performance management through coordinating appraisals and tracking objectives.
• Assist managers with performance improvement plans.
• Handle employee relations, including grievances, disciplinary processes, and mediation, ensuring confidentiality and fairness.
• Maintain and update HR policy manual, staff handbook, and related documents; orient staff on policies.
• Manage staff records, contracts, HR databases, and prepare HR reports for management, donors, and audits.
• Coordinate staff welfare initiatives and training needs assessments suitable for Maiduguri context; assist with induction and separation processes, exit interviews, and clearances.

What they are asking for

• Experience in HR within NGOs or similar settings (preferably in Northeast Nigeria).
• Knowledge of Nigerian labour law and HR best practices relevant to NGOs.
• Ability to handle recruitment, onboarding, payroll inputs, and employee relations.
• Familiarity with safeguarding, code of conduct, and security protocols.
• Strong organisational and record-keeping skills; ability to maintain confidential information.
• Capacity to coordinate capacity-building activities and training needs assessments.
• Good communication and interpersonal skills.
• Experience with HR reporting for management, donors, and audits.

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