About this role
The role is for a Human Resource Generalist Coordinator based in Abuja, within EHA Clinics which is part of the health care network operated by eHealth Africa. The position supports the People and Culture team by delivering HR services across the full employee lifecycle, handling the HR helpdesk, payroll and benefits, documentation, onboarding, probation, and confirmation processes. The ideal candidate should be detail‑oriented, systems‑savvy and focused on creating a positive employee experience. The employer provides health coverage, a performance bonus, and a 13th month pay as part of the remuneration package.
What you would do
- Act as the first point of contact for HR inquiries from employees and managers across policies, benefits, payroll and workplace matters
- Maintain HR data and documentation to support compliance and decision‑making
- Administer the eNPS survey from distribution to reporting with actionable recommendations
- Plan and implement employee engagement initiatives (wellness, recognition, team events) and coordinate action planning with managers
- Coordinate benefits enrollment, changes and renewals; liaise with vendors and inform employees about benefits
- Manage probation tracking, schedule reviews, and ensure timely completion; prepare confirmation letters and update HRIS
- Flag probation extensions or performance concerns to the HR Manager or People and Culture Manager
- Provide dashboards and analytics to inform HR leadership and managers
- Ensure confidentiality and data protection across HR records and transactions
- Stay updated with statutory requirements and maintain audit‑ready documentation
What they are asking for
- 2–4 years of progressive HR experience in a generalist or coordinator role
- Experience with at least three of: HR helpdesk/employee support, payroll administration, benefits coordination, HR documentation/compliance, engagement surveys, or HR reporting
- Hands‑on experience administering eNPS or employee engagement surveys with analysis and action planning
- Proven track record managing probation and confirmation processes or similar lifecycle milestones
- Experience with HRIS platforms and payroll systems (e.g., BambooHR, Workday, SAP, or similar)
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