About this role
The Hub Manager oversees the launch and growth of new Hubs/Shops for Jaza Energy in Owode Idiroko, with a focus on profitability, customer growth, and coaching other staff. The role requires leadership to recruit, train, and guide Jaza stars, implement sales and customer service best practices, and ensure operational standards are met across the hub.
What you would do
- Drive hub growth to about 130 active customers at the hub
- Conduct door-to-door sales with Jaza stars to grow active customers
- Improve customer retention through renewals and shifting customers to memberships to increase recurring revenue
- Manage hub profitability and support staff on sales, customer service, and inventory processes
- Coach and mentor Jaza stars on best practices, SOP compliance, and performance as a role model
- Recruit, interview and train Jaza stars; participate in hyper care meetings and provide action plans for hub growth
What they are asking for
- Bachelor degree or equivalent in sales, administration, marketing or related field
- Minimum 3 years experience in sales, customer relations, entrepreneurship or related areas
- Strong leadership experience in managing or training a team
- Excellent communication and interpersonal skills with diverse groups
- Data-driven with analytical decision-making ability
- Committed to mission of increasing energy access and employment for women
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