Hub Manager - Ebonyi

About this role

The Hub Manager role at Jaza Energy in Ebonyi oversees the launch and growth of new hubs, ensuring profitability while coaching Jaza stars. It requires entrepreneurial leadership, the ability to recruit, train and coach a team, and to drive customer growth and operational standards.

What you would do

• Drive hub growth by acquiring customers to reach 130 active customers
• Lead door-to-door sales with Jaza stars to grow active customers toward 130
• Manage customer retention and drive revenue growth through membership renewals and converting customers to memberships to target revenue and ARPU
• Oversee hub profitability and coach Jaza stars on sales, customer service and inventory management to ensure compliance with SOPs
• Lead recruitment, training and coaching of Jaza stars; manage the recruitment process and participate in hypercare meetings with action plans
• Monitor inventory processes including scanning, missing packs, pack in/out, rotation and report defects or tampering to the regional coordinator

What they are asking for

• Bachelor degree or equivalent in sales, administration, marketing or related discipline
• Minimum 5 years experience in sales, customer relations, entrepreneurship or related fields
• Strong leadership capabilities with experience leading, managing or training a team
• Excellent communication and interpersonal skills; ability to collaborate with diverse backgrounds
• Data-driven with ability to make analytical decisions
• Interest in the mission to increase access to energy and employment for women

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