Hub Manager - Anambra

About this role

A Hub Manager for Anambra is responsible for leading and scaling a Jaza Star hub, overseeing recruitment, training and coaching of staff, driving customer growth and hub profitability, and ensuring compliance with SOPs. The role focuses on launching and growing hubs, managing operations and sales to achieve targets, and mentoring the team within the cohort.

What you would do

• Lead and coach Jaza stars on best practices to run a profitable hub
• Drive hub growth through customer acquisition to reach about 130 active customers
• Conduct door-to-door sales with Jaza stars to grow active customers
• Owner of the recruitment process for Jaza stars (advertising, interviews, training)
• Coach on customer service, product education, communication tone and handling complaints
• Ensure hub profitability, manage inventory, and support revenue growth including memberships and retention

What they are asking for

• Bachelor's degree or equivalent in Sales, Administration, Marketing or related field
• Minimum of 5 years experience in Sales, Customer Relations, Entrepreneurship or related areas
• Strong leadership and experience in managing or training teams
• Data-driven with ability to make analytical decisions
• Excellent communication and interpersonal skills for diverse collaboration
• Skills in Sales Management, Communication, Stakeholder Management, Customer Acquisition, Sales, Marketing, Customer Retention

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