HR Manager - Restaurant

About this role

Lisse Africa is seeking an HR Manager to drive the people strategy for its restaurant business in Lagos. The role works closely with operations leadership to support business performance through workforce planning, employee relations, compliance and a consistent people experience aligned with brand values and operational needs. It covers HR operations across restaurant outlets, talent acquisition and onboarding, employee relations and compliance, performance management, compensation, engagement, and culture development. The position targets candidates with extensive HR management experience in fast-paced, multi-site environments such as QSR, hospitality, FMCG, or retail. It emphasises partnering with operations managers to align people strategies with business goals.

What you would do

• Oversee end-to-end HR operations across restaurant outlets.
• Manage workforce planning, staffing levels and shift structures.
• Ensure consistent implementation of HR policies, SOPs and labour standards.
• Lead recruitment for restaurant and support roles and oversee onboarding.
• Build talent pipelines and manage attrition planning.
• Act as first point of contact for employee relations and handle grievances and disciplinary actions.
• Ensure compliance with labour laws, health and safety, and company policies.
• Maintain accurate employee records and HR reporting metrics.
• Drive performance management processes including goal setting and reviews.
• Coordinate learning and development initiatives and coach managers on people management.

What they are asking for

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations or related field.
• Minimum of 5 years HR management experience in QSR, hospitality, FMCG, retail or multi-site operations.
• Strong knowledge of labour laws, employee relations and HR best practices.
• Experience supporting high-volume, fast-paced frontline workforces.
• Proven ability to partner with operational leaders to drive people and business outcomes.
• Core competencies include HR strategy, workforce planning, employee relations, talent acquisition, performance management, stakeholder partnership, problem solving and change management.

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