About this role
The role is for an HR Business Partner for Anglophone Africa, based in Nigeria but serving multiple African jurisdictions. You will act as a strategic talent partner to senior leaders and managers, aligning HR strategies with business objectives and managing the full employee lifecycle across cross-border operations. The employer, RightCom, is a cloud-based software company providing customer experience management and related tech services, with a hybrid delivery model and a focus on scalable, high-performance teams. The position involves workforce planning, compliance with labour laws across jurisdictions, and driving culture, performance, and development. The role requires travel to Ghana as needed and targets cross-country HR leadership across Anglophone Africa.
What you would do
- Advise leadership to build talent strategies supporting business expansion
- Design acquisition and retention strategies for different revenue streams
- Partner with managers on team design, succession, and performance cycles
- Harmonise policies and ensure cross-jurisdiction compliance
- Manage employee relations, grievances, and lawful separations as needed
- Ensure compliance with local labour frameworks (Ghana and Nigeria) and Mauritius structure
- administer payroll inputs, statutory remittances, and KPI-driven bonuses
- Conduct market benchmarking for salaries and benefits
- Foster a unified culture across remote and hybrid teams
- Drive performance metrics and learning initiatives
What they are asking for
- 5+ years of progressive HR experience
- 2–3 years of multi-country experience in Africa (Ghana and Nigeria)
- BSc/BA in HR, Business Administration, or Organizational Psychology
- MBA or post-graduate degree is a strong asset
- Active HR membership or certification (e.g., CIHRM, SHRM-CP, PHRi)
- Experience with B2B tech providers, fintech, SaaS or international professional services is preferred
- ability to travel to Ghana periodically
- Proficiency with Ghana Labour Act 2003 and Nigerian Labour Act, and understanding of compliance management
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