About this role
Crovation Limited is seeking an HR Assistant to support human resources functions, office administration and customer service for its Lagos operations. The role involves maintaining staff records, coordinating recruitment and attendance, managing office documentation, handling client enquiries and ensuring a professional client experience. The candidate should be highly organised, proactive and able to maintain positive relationships with prospective and existing property clients. The company operates in real estate development and maintenance, aiming for customer-friendly service and professional administration.
What you would do
- Support recruitment, staff records, attendance and leave management
- Monitor punctuality, policy compliance and adherence to company rules
- Prepare HR documents and assist with onboarding, performance reviews and probation tracking
- Compile staff reports and maintain confidential employee records
- Maintain an organised office and manage correspondence, calls, emails and filing
- Monitor office supplies, petty cash, expenses and maintenance needs
- Coordinate meetings, interviews and appointments, and prepare minutes/reports
- Ensure compliance with office procedures and administrative policies
- Respond to property enquiries professionally and direct clients to sales or relations staff
- Follow up on client payments, allocations, documentation and outstanding issues
What they are asking for
- OND, HND or Bachelor's degree in relevant fields (HRM, Business Administration, Office Technology and Management, Customer Relations or related)
- 5 to 7 years of relevant experience in HR support, administration, customer service or office operations
- Experience in real estate is an advantage
- Strong written and verbal communication skills
- Proficiency with Microsoft Word, Excel, Google Workspace, email and basic record-management systems
- Strong organisational, documentation and time-management abilities
- Professional telephone etiquette and client-handling skills
- High integrity, discretion, attention to detail and confidentiality
- Ability to work independently and in a team environment
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