HR & Administrative Manager

About this role

A role for an HR and Administrative Manager to oversee human resources, staff performance, office administration, inventory control and daily operations at a dermo-aesthetic clinic in Lagos. The position targets a professional who can manage recruitment, onboarding, attendance, performance, staff relations and compliance while coordinating training and evaluations. The role also covers office and clinic operations, inventory management, stock replenishment, and delivering good customer service and a professional environment. The employer runs a premier aesthetic, dermatology and wellness facility offering skin treatments, anti-ageing therapies and related services. The candidate should be organised, proactive and able to prepare periodic reports for management.

What you would do

• Manage recruitment, onboarding, attendance, performance and employee relations
• Monitor staff conduct, KPIs and compliance
• Handle disciplinary matters and address staff concerns
• Coordinate training, development and performance evaluations
• Oversee day-to-day office administration and clinic operations
• Supervise inventory, consumables and stock usage
• Monitor stock levels and coordinate replenishment
• Ensure excellent customer service and professional appearance
• Maintain a clean, organised and productive work environment
• Support management with policies and periodic management reports

What they are asking for

• Minimum of 3 years' relevant administrative experience
• Strong leadership, communication and people skills
• Organisational and multitasking abilities
• Professional appearance and aude (audience? likely aura)
• Basic knowledge of social media platforms
• Proficiency in Microsoft Office and reporting
• Discretion and confidentiality
• Experience in aesthetics, healthcare or luxury hospitality is an advantage

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