Housekeeping Supervisor

About this role

A Housekeeping Supervisor at The Providence Hotel in Ikeja, Lagos, will oversee and coordinate housekeeping staff to keep guest rooms and areas clean and up to hotel standards. The role targets individuals with several years of experience in hotel operations and leadership abilities to manage room attendants and workload.

What you would do

• Supervise, train, direct, and discipline room cleaners according to hotel standards
• Inspect rooms after checkout and during stay-overs and report needs for replacement or repair
• Prepare and follow up on maintenance work orders for furniture or fixtures
• Coordinate cleaning priorities and communicate room status to staff and other departments
• Handle guest requests including VIP and arrival room needs and manage DND and evacuation procedures
• Assist with laundry operations and ensure efficient communication between housekeeping and other areas

What they are asking for

• Fluent in English; multilingual abilities preferred
• Several years of experience in hotel operations or housekeeping management
• Ability to supervise staff, maintain records, and coordinate with maintenance
• Proficiency in MS Office; knowledge of Opera PMS or similar hotel software an advantage
• Good personal appearance and adherence to uniform standards
• Bachelor’s degree or high school diploma with relevant experience would be advantageous

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