House Keeping Manager

About this role

A Housekeeping Manager oversees the hotel’s housekeeping operations, ensuring high standards of cleanliness, safety and guest service across guest rooms, public areas and back-of-house spaces. The role involves leading staff, coordinating daily activities, inspecting areas, handling guest requests, and collaborating with other departments.

What you would do

• Plan, coordinate and supervise daily housekeeping activities
• Maintain cleanliness and hygiene standards across rooms and public areas
• Inspect rooms, corridors, washrooms, and other areas for quality control
• Manage staffing, schedules, training, and performance of housekeeping staff
• Address guest requests and complaints promptly and professionally
• Coordinate with Front Office, Maintenance, Security and Food & Beverage on related needs and events

What they are asking for

• Experience in hotel housekeeping management or similar role
• Strong leadership and team-management abilities
• Knowledge of cleaning chemicals, equipment and safety procedures
• Good organisational, time-management and communication skills
• Ability to work under pressure in a fast-paced hotel environment
• Proficiency in hotel management systems or related software

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