Hotel Supervisor

About this role

A hotel in Akobo, Ibadan, Oyo is looking for a Hotel Supervisor to manage daily operations, oversee staff, and ensure high standards of service, cleanliness and safety. The role is full-time and involves supervising multiple departments, handling guest issues, and maintaining records. The employer connects talent with companies and offers accommodation for this position. Prior hotel experience and supervisory skills are valued, with a requirement for relevant education in hospitality or related fields.

What you would do

• Supervise daily hotel operations across departments
• Ensure staff adhere to rules and service standards
• Handle guest complaints and resolve issues professionally
• Monitor supplies and report shortages
• Oversee staff attendance, punctuality, appearance and performance
• Coordinate daily activities and assign duties and shifts
• Maintain records of activities, incidents, complaints and staff performance
• Inspect facilities and report maintenance needs
• Ensure guest rooms and public areas are clean and well maintained
• Monitor compliance with hygiene, safety and hotel policies

What they are asking for

• Minimum OND / NCE in Hospitality Management, Hotel Management, Business Administration or related field
• Relevant experience in hotel operations or a supervisory role is advantageous
• Ability to supervise multiple tasks and work under pressure
• Strong leadership, problem-solving and decision-making skills
• Good customer service and complaint-resolution abilities
• Basic computer skills for maintaining reports and records
• Excellent communication and interpersonal skills
• Willingness to work shifts, weekends and public holidays
• Honesty, professionalism and attention to detail
• Knowledge of housekeeping standards, hygiene and workplace safety

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