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Hotel Supervisor
About this role
A hotel in Umuahia, Abia State, is seeking a Hotel Supervisor to help run operations as it prepares for its grand opening. The role targets candidates with relevant qualifications and prior experience in hospitality. The employer emphasises hardworking, professional, well-mannered individuals who are committed to providing excellent guest service. Applications should be sent via email with the job title as the subject.
What you would do
- Oversee daily hotel operations to ensure guest satisfaction
- Coordinate front desk, housekeeping and food service activities
- Monitor service quality and guest feedback for continuous improvement
- Ensure staff adhere to hotel policies and standards
- Assist in training and supervising team members
- Support management in implementing opening-stage procedures
- Collaborate with departments to maintain smooth operations
- Address guest complaints and resolve issues promptly
- Assist in scheduling and rostering of staff
- Prepare and maintain operational reports as required
What they are asking for
- Relevant qualifications (as stated)
- Experience in hospitality is advantageous
- Hardworking and professional demeanor
- Well-mannered and committed to excellent guest service
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