Hotel Sales and Marketing Officer

About this role

Mulligan Hotel in Lagos is hiring a Hotel Sales and Marketing Officer for a full-time role. The position involves preparing sales proposals, presenting hotel services and prices, negotiating rates, and maintaining client relationships to secure future business. The role includes increasing brand awareness, organising site visits, coordinating events and reservations, and supporting the hotel’s sales and marketing operations. The employer is part of a private Nigerian group operating in retail, hospitality and property, and the job targets candidates with sales or marketing experience and strong communication skills.

What you would do

• Prepare and present sales proposals to potential clients.
• Provide guests with lists of services and prices and offer discounts when needed.
• Negotiate prices with guests on behalf of the hotel.
• Maintain client contact for feedback and future opportunities.
• Identify potential clients and conduct surveys to find guests seeking hotel services.
• Assist clients in selecting suitable services to meet their needs.
• Increase brand awareness across channels.
• Contact guests via calls or meetings to determine needs and requirements.
• Handle hotel sales and marketing operations including events.
• Oversee booking and reservation of space to ensure availability and proper arrangement.

What they are asking for

• Bachelor's Degree in Marketing, Social Management, or related field.
• 5-7 years of experience in Sales/Marketing or a relevant customer-facing role.
• Proven track record of exceeding sales targets.
• Strong digital skills with relevant qualifications.
• Proficiency in Excel, PowerPoint, Word; Canva considered desirable.
• Experience with Opera or similar database management system considered desirable.
• Self-motivated with ability to work on own initiative and achieve goals.
• Hands-on attitude with good organisational and time management skills.
• Excellent communication and presentation skills.

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