About this role
A hotel in Sangotedo, Lagos is seeking an experienced Hotel Resident Manager to oversee daily hotel operations, manage front desk and room occupancy, and ensure guest satisfaction. The role focuses on coordinating departments, implementing policies, controlling costs, and reporting to management. The position requires strong leadership and experience in hotel management, with a willingness to relocate or reside nearby. Remuneration is N250,000 monthly, with accommodation and meals provided.
What you would do
- Manage room occupancy, reservations, and front office operations
- Control inventory, purchasing procedures, and cost management
- Implement hotel policies, procedures, and disciplinary standards
- Prepare operational reports and provide updates to management
- Oversee daily hotel operations and ensure departmental coordination
- Monitor revenue, expenditure, budgeting, and profitability
- Supervise housekeeping, food and beverage, maintenance, and other departments
- Lead and motivate staff to deliver high service standards
- Ensure guest satisfaction and strong customer relations
- Ensure compliance with health, safety, hygiene and regulatory requirements
What they are asking for
- Knowledge of hotel operations, revenue management and cost control
- Honest, disciplined, proactive and able to work under pressure
- Between 45 and 50 years of age
- Strong leadership, administrative and organisational skills
- Excellent communication, interpersonal and problem-solving abilities
- Significant experience in hotel management, preferably in a managerial role
- Reside in or near Sangotedo, Ajah, Ibeju-Lekki, Lekki, or be willing to relocate
- Committed to maintaining high operational standards and achieving targets
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