Hotel Operations Manager

About this role

Role involves leading hotel operations in Abuja, ensuring monthly targets are met and all departments run smoothly. It is for a candidate who can oversee multiple departments, implement SOPs, manage financial facets, and maintain service quality, with availability for urgent issues.

What you would do

• Lead branch operations to meet monthly targets.
• Oversee all departmental activities and support Heads of Departments.
• Ensure premises are always in operative condition and SOPs are followed.
• Monitor purchasing, accounts receivable and accounts payable processes.
• Inspect stores, departments and staff for quality, cleanliness and service readiness.
• Coordinate with departments and provide feedback, training needs, and performance guidance.

What they are asking for

• Experience in hotel operations management or similar role.
• Ability to supervise multiple departments and implement SOPs.
• Strong communication and staff training coordination skills.
• Familiarity with purchasing, debt collection and vendor payments.
• Commitment to service quality, customer satisfaction and operational efficiency.
• Willingness to be on call for emergencies.

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