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Hotel Operation
About this role
A hotel operations role at Hotel Capitol in Lagos, overseeing daily operations to ensure quality guest service and efficient operations. Designed for candidates with supervisory experience in hotels, particularly in front desk or operations, who can work in the Lagos area.
What you would do
- Supervise front desk, housekeeping and F&B teams.
- Ensure excellent customer service and resolve guest issues promptly.
- Coordinate check-in/check-out, room readiness and inventory management.
- Prepare daily occupancy, revenue and operations feedback reports.
- Ensure compliance with safety, hygiene and service standards.
What they are asking for
- HND or BSc in Hospitality Management or related field
- NYSC certificate
- 2 to 5 years experience in a hotel supervisory role (front desk or operations preferred)
- Proximity to Lagos work areas (Agege, Ogba, Ikeja, Ojodu Berger, Ojota, Akute, Ketu)
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