About this role
A Hotel Manager is sought to oversee daily hotel operations in Port Harcourt, Rivers. The role targets a young, energetic, and experienced candidate who can supervise staff, ensure high standards of service, manage guest experiences, and drive occupancy and profitability. The employer provides hospitality management services and is recruiting to fill this full-time position. The job focuses on coordinating departments, maintaining standards, and reporting on operational performance to management.
What you would do
- Oversee day-to-day hotel operations and ensure smooth service delivery.
- Supervise and coordinate hotel staff across departments.
- Ensure excellent customer service and resolve guest complaints promptly.
- Monitor revenue, expenses, bookings and operational performance.
- Ensure compliance with hotel policies, hygiene standards and safety regulations.
- Develop strategies to improve occupancy, customer satisfaction and profitability.
- Manage inventory, supplies, maintenance and other operational needs.
- Prepare regular operational reports and provide updates to management.
What they are asking for
- Proven experience in hotel management or a supervisory role in hospitality.
- Young, smart, energetic, proactive and presentable.
- Strong leadership, communication and people-management skills.
- Excellent customer service and problem-solving abilities.
- Good understanding of hotel operations, reservations, housekeeping and front desk procedures.
- Ability to manage staff, handle pressure and make sound decisions.
- Good organisational, administrative and financial management skills.
- A Degree or HND in Hospitality Management, Hotel Management or a related field is an advantage.
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