Hotel Manager

About this role

Stay & Homely Limited in Maitama, Abuja is seeking a Hotel Manager to lead all aspects of hotel operations on a full-time, on-site basis. The role targets an experienced hotel professional with a strong track record in management, business development, sales, profitability, and regulatory liaison. The employer operates a luxury boutique hotel with rooms, apartments and villas, and is part of the DreamCity Group. The Hotel Manager will drive revenue, ensure high service standards and maintain operational excellence in line with brand goals.

What you would do

• Provide strategic direction for the hotel in line with the group’s vision and standards.
• Develop and implement business development plans to attract clients and grow revenue across services.
• Lead the sales team to meet revenue targets and manage pricing and promotions.
• Oversee front office, housekeeping, F&B, maintenance and security to improve productivity and control costs.
• Ensure high quality guest experiences and address feedback promptly.
• Act as the liaison with regulatory bodies and ensure compliance with hospitality laws.
• Collaborate with finance to prepare budgets, monitor expenditures and pursue cost-control measures.
• Lead, mentor and develop hotel teams to foster excellence and growth.
• Oversee maintenance and utilisation of facilities and equipment to meet brand standards.
• Set and monitor KPIs for hotel functions and report progress to management.

What they are asking for

• Master’s Degree in Hotel Management, Hospitality Management, Business Administration or related field.
• Minimum 10 years of progressive hotel management, business development, sales and operations experience, with at least 5 years in a senior leadership role.
• Professional certifications relevant to hospitality management and operations (e.g., AHLEI, CIM, or equivalent).
• Proven track record in managing hotel operations, profitability and achieving sales targets.
• Strong knowledge of the Nigerian hospitality industry, regulatory framework and market trends.
• Ability to manage multiple priorities, lead cross-functional teams and work under pressure.
• Excellent leadership, communication, negotiation and stakeholder management skills.
• Experience preferred in managing boutique hotels or luxury serviced apartments.
• Knowledge of hotel management software and revenue management systems.
• Strong financial acumen with budgeting, forecasting and cost control abilities.

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